Unemployment Application Instructions
You just have to follow three simple steps for Unemployment Insurance (UI) claims process. Follow the steps below to file using the internet. If you need to file using telephone, call TelClaim at 1-866-831-1724 for details.
Step 1: Complete application for initial claim
You need to complete application for initial claim so that DEW can determine your eligibility for UI benefits. You can file your initial claim through MyBenefits Portal which can be accessed here. You will need an active internet connection to visit this page and file your initial claim. In case you don't have access to the interne to or a computer, simply visit your nearest public library or a Service Center to access a computer with an active internet connection.
Step 2: Work registration
After you have filed your initial claim, you need to register for work in order to receive benefits. You can register for work by visiting SC Works Online Services. You will create your username and password when visit for the first time which you will use every time you re-visit the Works Online system.
Step 3: File weekly claim and work-search report
Once you have registered for work, you will need to file weekly claim and a weekly work-search report in order to receive benefits. You can file a weekly report by using this Earnings Worksheet and submit weekly claim using this link.
Getting help with UI benefits claim in South Carolina
If you need assistance with claim processing using the online MyBenefits Portal, visit this link. You can also call Telclaim by dialing 1-866-831-1724 on weekdays during the office hours.
You can also download Claimant Handbook to read about important tips for filing UI claim in South Carolina.
To meet someone in person for help with UI claims, simply visit your nearest Service Center. You can find Service Center locations here.
Managing Your UI benefits in South Carolina
To manage your benefits online in South Carolina, simply visit this link. At this page you will be able to file weekly benefits, submit work search reports, check payment status, file appeals, submit required proof of eligibility and request to stop payments in case of re-employment.
Learn more about UI benefits in South Carolina
You can visit South Carolina Department of employment and Workforce (DEW) website for UI claims. You will find all the important links and easy-to-follow guides on this page. There is also a Claim Process Review tool available on this page for first-time claimants.